Shipping policy
Shipping Policy Cost – Australia
Metro locations
- $8.95 standard shipping on orders under $129
- FREE standard shipping on orders $129 and over
- FREE standard shipping on all Complete Sourdough Starter Kits and Sourdough Kit Bundles
- Express shipping available for $14.95 (metro locations only)
Regional & Remote Areas
- $14.95 flat-rate standard shipping applies to regional remote areas (depending on the size of the parcel)
- Additional regional and remote delivery surcharges may apply depending on parcel weight, size, and delivery location
- These surcharges can range from approximately $30 to $400 for large, heavy, or highly remote deliveries
- Free shipping and express shipping do not apply to regional and remote surcharge deliveries
The easiest way to calculate shipping costs is to add your items to cart and enter your delivery address at checkout. Shipping rates will automatically calculate based on your location and order size.
If shipping to your address is particularly expensive, some customers choose to:
- Ship to a more metro location
- Deliver to family or friends nearby
- Use a PO Box or alternate pickup location where available
Mockmill Orders
- Flat-rate $28 shipping Australia-wide
- No free or express shipping
- Applies whether purchased alone or with other products
How Long Does Shipping Take?
Orders are typically dispatched within 48 hours (excluding weekends and public holidays).
Estimated delivery times:
Australia:
- Standard: 3-7 business days
- Express: 1-3 business days (metro only)
Once your order has shipped, you’ll receive tracking details via email.
Please double-check your shipping address before completing your purchase. Once dispatched, we can’t take responsibility for incorrect address details. Returned parcels may be refunded or re-sent.